Nha Trang Guide

Privacy policy

Updated 21 September 2026

In short: nhatrangguide.vn has no accounts, and takes your details in exactly one place — the **contact form**, when you fill it in and send it yourself. That form is a Google Form, so what you write goes to our Google account and not to this site's server; the “Contact form” section below says what it asks for and how long we keep it. Apart from the form there is nothing: the other input boxes on the contact page run in your browser to draft a message, and the “Saved places” list lives in your own browser and goes nowhere. We use Google Analytics to count visits. Written to meet the notification requirement of Vietnam's Personal Data Protection Law (Law 91/2025/QH15), in force since 1 January 2026.

The contact form

The Contact page carries a form, and it is the only place on this site that takes your details. It asks four things: what you need, your name, your phone number, and your message. The Zalo-or-email box is optional. How much you fill in is up to you — we need the phone number to call you back, and nothing else.

The form is a Google Form, not code of ours. So what you type goes straight from your browser to Google and into a spreadsheet in our Google account; the server that runs this site never sees it and never stores it. Google is the processor here, under their own policy. The form on the Contact page is an embedded docs.google.com frame, so opening that page means your browser connects to Google — even if you type nothing.

What it is for: getting back to you about the thing you asked. There is no second purpose. No mailing list, nothing passed to a hotel or a tour operator, nothing sold, nothing used to target advertising. If your question is about a particular hotel and needs a rate checked, we will ask you before your name goes to anybody.

  • How long: until what you asked about is done, then it comes out of the responses sheet. We do not quote a figure like “12 months”, because a figure needs somebody to delete on schedule and deletion here is done by hand.
  • To have it deleted now: email helloanhthien@gmail.com with the phone number you gave, and we delete that row and write back to say it is gone. No reason needed.
  • If you would rather not use the form: message on Zalo or just ring. Neither leaves anything on our side beyond the conversation itself, in your own app.

Location on the “Near me” page

The site asks for location permission as soon as you open a page, on any page, and asks once per visit. If you have granted it before, no dialog appears at all: the browser answers immediately and every place card gains the distance from where you are. We check the permission before asking, so a refusal is not put to you again. Refusing costs nothing: no list is reordered by position, you simply get no distance line, and the Near me page still ranks from the 2 Thang 4 square or from an address you type.

If you agree: the coordinates are used in your browser to work out the distance shown on each card, and to sort a list when you ask for that. No network request carries them, nothing is written to a cookie or to localStorage, and they are gone on reload. Next time the browser hands them back because you granted the permission, not because this site kept anything. We never receive them, so there is nothing to delete.

The Nha Trang today page carries weather and sea figures, but the request for them is made periodically by this site's server to Open-Meteo, not by your browser. Your IP address and browser details never reach Open-Meteo; you receive a static page with the figures already in it.

The map on a place page is an embedded OpenStreetMap. Your browser loads it straight from openstreetmap.org, so they receive your IP address. The embed sets no cookie and carries no tracking script.

The same holds for an address you type. It is matched against an index of streets, wards and landmarks served from this site's own origin. No third-party geocoding service is called.

The “Saved places” list

When you press Save on a page or a shop, the site writes that entry to localStorage in the browser on your own device. The name, the address as text, the path to the page, and when you pressed it. No network request carries the list, and we hold no copy of it: no account, no sync, no backup. So a different device or browser loses it, which the Saved places page says at the top rather than in the small print.

The list holds no coordinates, not even the shop's own, although having them would let the page rank by distance. That is deliberate: someone who opens developer tools and finds lat/lng in this site's localStorage cannot tell “the shop's position” from “your position”, and they are right not to have to.

Google Analytics does receive one event each time you save or unsave, and that event carries just two things: whether it was an add or a remove, and whether it was a whole page or one shop. No name is attached. One person's list is their itinerary, which this site does not receive and does not need in order to know whether the feature is used at all.

You can delete it at any time, and deleting it is final: the Clear all button on the Saved places page, or clearing site data in your browser settings. You do not need to ask us, because there is nothing on our side to delete.

Your rights, and contact

Under the Personal Data Protection Law (Law 91/2025/QH15) you have the right to be informed and to consent, to request access, correction or deletion, to withdraw consent, to object to processing, and to complain to the competent authority. That law replaced Decree 13/2023/ND-CP, which ceased to have effect on 1 January 2026.

To exercise any of those rights, or to ask about this notice, write to helloanhthien@gmail.com — or see the contact page. The site has no accounts, so the only "record" of you that can exist is one row in the form's responses, if you ever sent it. Give the phone number you entered and we can find that row to show you, correct it or delete it. If you never sent the form there is nothing to look up: what remains is aggregated, non-identifying Google Analytics data. One exception, stated plainly: a term you type into a search box does reach Google Analytics — with nothing identifying you attached, and used to find out which pages the site is missing.

Where the content itself comes from: See the data sources